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Nicci Kruger

Lets talk about Engagement

Understanding Engagement on Social Media: A Two-Way Street


In the dynamic world of social media, the term "engagement" is often thrown around. But what does it really mean? Engagement refers to the various ways users interact with your content, such as likes, comments, shares, and saves. It's a key metric that platforms like Instagram use to rank your content. Simply put, higher engagement means more visibility.


Engagement is a Two-Way Street


While most business owners focus on generating engagement from their followers, it's crucial to remember that engagement goes both ways. As a business owner, you also need to engage with your followers. This reciprocal interaction not only builds a stronger community but also plays a significant role in how algorithms determine the visibility of your content.


The Algorithm Connection


Social media algorithms prioritize content that generates meaningful interactions. When you actively engage with your followers, the algorithm notices these interactions and is more likely to show your content in their feeds. This means that who you engage with matters. By engaging with your followers, you increase the chances of your content being seen by them and their networks.


Why Low Engagement Happens


Creating great content is just one part of the equation. If you're posting and then disappearing (what I call the "post and dash"), your engagement will likely suffer. As a busy small business owner, it's understandable that you might not have hours to spend on social media. However, the key is to make the time you do spend on social media more effective.


Tips to Boost Your Engagement


Here are some practical strategies to increase your engagement on social media:


1. Spend 15-30 Minutes a Day Engaging with Followers' (your target audience) Content

- Like, save, and comment on your followers' posts. This not only shows appreciation but also keeps you visible in their feeds.


2. Reply to Comments on Your Posts

- Engage with people who take the time to comment on your content. A simple reply can make them feel valued and encourage more interaction.


3. Respond to DMs and Story Responses

- Personal interactions in direct messages and story responses can build deeper connections with your audience.


4. Follow Back Your Followers

- Following back shows that you’re interested in your audience. Try to minimize following other small businesses in your niche from your business account.


5. Send a Welcome Message to New Followers

- A friendly welcome message can make new followers feel appreciated and encourage them to engage with your content. They might not respond, and most people don't. But still do it.


6. Use Interactive Features

- Add polls, sliders, and reaction stickers to your stories. Ask questions to encourage comments, likes, or shares.


Image of someone holding a phone infront of a wall with the like symbol spraypainted above it on the wall

Remember: Social Media is Social


At its core, social media is about being social. Reciprocation is key. When you engage with your audience, you create a community that’s more likely to engage with you in return. This mutual interaction not only boosts your engagement metrics but also strengthens your brand's relationship with its audience.


By making engagement a two-way street, you'll not only improve your social media metrics but also build a loyal and interactive community around your brand. So, the next time you post, remember to stay a while, interact, and watch your engagement grow.

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